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Plan your visit

Zoo Rules

Please note that we do not allow the following in the park:

  • Dogs
  • Bicycles or push-scooters (mobility scooters welcome)
  • Balls (e.g. footballs)
  • Balloons

If you wish to bring a service dog into the park, please contact us before your visit - for the welfare of our animals we will make decisions on a case by case basis.

What there is to do

We have:

  • the indoor and outdoor areas to explore in the wildlife park
  • our playpark
  • our craft room
  • our talks programme, with 'Behind the Scenes' and 'Meet the...' sessions
  • an onsite cafe and picnic tables in the park
  • our gift shop

In general we recommend a visit length of up to 2 hours when the weather is fine, and longer if you wish to have lunch here and join in with the full talks programme. 

You can find infomation about our Daily Talks and Seasonal Events in the 'Whats On' Section

Cafe & Picnic Areas

There is a small café The Hive, near the entrance to the wildlife park where you can pick up your faviourite latte, a sandwich or a delicious donut.

The Hive Cafe is open during wildlife park opening hours.

We also have vending machines within the wildlife park foyer area, to pick up a quick drink or snack. 

Only food purchased in the Hive Cafe may be consumed there, however we do have picnic benches around the wildlife park, in the Wetland Zone and Playpark, and there are a small number of tables available in our Craft Zone for a quick indoor snack if the weather is poor. 

Gift Shop

We have a small gift shop in our entrance foyer, stocking a range of souvenirs, so don't forget your pocket money!

Playpark

We have an outdoor playpark onsite, with a range of swings, small climbing frames and picnic benches. 

Accessibility

We have accessible toilets in our main foyer, and in the loos near The Hive Cafe.

The wildlife park is generally accessible for wheelchair users, although one or two of the smaller gravel paths can be a little hard going when they've been newly topped up and there are two small pavement lips near our historic Oak Avenue. 

If you wish to bring a service dog into the park please contact us in advance, as there may be some areas in which we ask people with service dogs not to enter due to animals who might be distressed by the presence of dogs. 

We are a small attraction, and generally quite quiet; if you wish to select a date when we are likely to have low visitor numbers do get in touch. If you are looking to visit when we are quieter we would generally recommend winter, June and September weekends, wet days and arriving later on a warm day. If you need a quiet space, we can offer a classroom upstairs, just ask at the till. 

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