Skip to main content

Wildlife Park Accessibility

We aim to ensure that our wildlife park is accessible for all our visitors. The following information may be useful when planning your visit:

Toilets and changing areas

  • There is an accessible toilet in the loos off the wildlife park foyer. 
  • There are no toilets in The Hive Cafe, or at the far end of the wildlife park. 
  • If you need a space to change an older child adult, just ask, and we can let you in to our locker rooms. Unfortunately we do not have access to a hoist. 

Accessibility for people using wheelchairs

  • The indoor buildings are accessible for people using wheelchairs.
  • The outdoor paths are woodland paths - there is one path with intermittently loose gravel (which we regularly add topper to) and two small pavement lips by the Oak Avenue. 
  • We do have a wheelchair available for emergency use; it's not great quality, but is available for use if necessary.

Getting around the wildlife park and places to sit

  • We have benches outside in the arboretum, and there are places to sit inside. 
  • The Hive Cafe asks that food not purchased there isn't eaten in the cafe, but we have picnic benches outside and our craft room inside - you're welcome to eat your own food there.

Assistance Dogs

  • In general we do not allow dogs into the wildlife park; we make an exception for assistance dogs who are essential to supporting someone's visit. If you wish to bring an assistance dog we ask that you check with us what areas are sutiable to access, as some of our animals may be distressed by the presence of dogs. 

Carers

  • We offer free admission for one carer accompanying a person with a disability. A list of acceptable ID to access this discounted rate is available on our Opening Times & Prices pages

If you have any other questions about accessibility, please just ask!

You can contact us here